Test mode. No backend insurer deal is signed yet, so no live policy is created and no live payout is made in this preview. The claims portal shows status only and never promises approval. A claim approved in v1 would be a refund of order value up to $500, paid by the backend insurer, not by you or the store.
Store settings
Free install. No monthly store fee. Store pays $0 for protection itself. The shopper pays the fee at checkout.
No logo uploaded yet. Upload a store logo to show it on the claims portal.
Lost: file after 7 days domestic, 14 days international, within 60 days of shipping.
Damaged: photo of product and packaging within 14 days of delivery.
Stolen: tracking shows delivered, file after 2 days, within 30 days.
One claim per protected order. Payout minimum $25, below rolls over. Settlement weekly for new stores, then monthly.
Damaged: photo of product and packaging within 14 days of delivery.
Stolen: tracking shows delivered, file after 2 days, within 30 days.
One claim per protected order. Payout minimum $25, below rolls over. Settlement weekly for new stores, then monthly.
Cart checkbox — shopper view
Checkbox is unchecked by default. Protection is added as a cart line, removed on untick or empty cart, and cannot be bought alone.
Demo product — Everyday Hoodie
Shipping loss and damage only, up to $500 per order.
Insurer name: shown here once the backend insurer deal is live. In test mode, this preview says test mode.
Terms | How to claim
Protection covers the order value if it is lost or damaged in shipping, subject to the claim windows and the backend insurer decision. It does not cover change of mind, wrong size, or a return.
Insurer name: shown here once the backend insurer deal is live. In test mode, this preview says test mode.
Terms | How to claim
Protection covers the order value if it is lost or damaged in shipping, subject to the claim windows and the backend insurer decision. It does not cover change of mind, wrong size, or a return.
What the shopper pays, worked example
$100 order + $3.50 protection = $103.50 total. Insurer $1.80, you $1.20, store $0.50. On a $20 order the fee would be $0.70 at 3.5%, so the $1.99 minimum applies. On a $500 order the fee would be $17.50 at 3.5%, so the $9.99 maximum applies, split proportionally.
$100 order + $3.50 protection = $103.50 total. Insurer $1.80, you $1.20, store $0.50. On a $20 order the fee would be $0.70 at 3.5%, so the $1.99 minimum applies. On a $500 order the fee would be $17.50 at 3.5%, so the $9.99 maximum applies, split proportionally.
Claims portal — shopper view
Step 1: Find my order
Demo orders: ORD-1001, shopper@example.com, protected. ORD-1002, shopper@example.com, not protected. ORD-1003, shopper@example.com, protected, claim already filed.
Step 3: Claim status
No claim filed yet in this preview session. Filed claims below show received, then in review, then approved, denied, or paid. Approval and payment are decided by the backend insurer, never promised here.
Store dashboard — overview
Two views, clearly separated. Live backend: the real protect tables, currently empty. Demo store: detailed example data, so you can see what the dashboard looks like with traffic. Shares use the locked split.
Live backend (real tables, empty today)
Loading live summary…
Claims by status (demo store)
Money, demo store, this month
How settlement works
Shopper pays the store at checkout first. The store holds the fee money. Then, weekly for new stores and monthly after that, Shopify Billing bills the store for the insurer share plus your share. The store keeps its own share. Payout to the store has a $25 minimum, amounts below $25 roll over to the next period.
Shopper pays the store at checkout first. The store holds the fee money. Then, weekly for new stores and monthly after that, Shopify Billing bills the store for the insurer share plus your share. The store keeps its own share. Payout to the store has a $25 minimum, amounts below $25 roll over to the next period.
Protected orders — detail
Settlements & payouts
Current period (demo)
Weekly settlement for new stores, then monthly. Period shown: this month, demo data.
Weekly settlement for new stores, then monthly. Period shown: this month, demo data.
Payout rule, in plain text
Payout minimum $25. If the store share owed is below $25, it rolls over to the next period and is not paid yet. If it is $25 or more, it is paid after the claim window for that period. Billing for insurer and your shares is through Shopify Billing, not from this screen directly. This screen only shows what is due and what is owed.
Payout minimum $25. If the store share owed is below $25, it rolls over to the next period and is not paid yet. If it is $25 or more, it is paid after the claim window for that period. Billing for insurer and your shares is through Shopify Billing, not from this screen directly. This screen only shows what is due and what is owed.
Example settlement, locked split, $350 fees (100 protected $100 orders):
Insurer $180, you $120, store $50. Bill due through Shopify Billing: insurer $180 + you $120 = $300. Store keeps $50. If store share owed is below $25 in a period, it rolls over.
Insurer $180, you $120, store $50. Bill due through Shopify Billing: insurer $180 + you $120 = $300. Store keeps $50. If store share owed is below $25 in a period, it rolls over.
| Period | Fees collected | Insurer share | Your share | Store share | Bill due | Payout status |
|---|---|---|---|---|---|---|
| Demo, this month | $350.00 | $180.00 | $120.00 | $50.00 | $300.00 | Paid |
| Demo, last month, small store | $35.00 | $18.00 | $12.00 | $5.00 | $30.00 | Rolled over — store share below $25 |